Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Favourites

All contacts read as iMessage instead of mobile and I can’t seem to change it. Can anyone help me?

Posted on Mar 24, 2023 7:43 PM

Reply
1 reply

Mar 26, 2023 11:24 AM in response to Kafidoo

Hello Kafidoo,


To help us better assist you, can you let us know more about what you're experiencing? For example, are contact's numbers not appearing as expected, or are all messages showing as iMessages and not SMS/MMS?


The above information will help us plan how to proceed.


If texts are showing as iMessage, please check out this link, which explains the difference between iMessage and SMS/MMS, and may help: What is the difference between iMessage and SMS/MMS?


Learn why some of your message bubbles are blue or green.

You can use the Messages app on your iPhone, iPad, or iPod touch to send messages. Those messages are sent as iMessage or SMS/MMS. Learn more about the difference between the message types.

iMessage


iMessages are texts, photos, or videos that you send to another iPhone, iPad, iPod touch, or Mac over Wi-Fi or cellular-data networks. These messages are always encrypted and appear in blue text bubbles. To turn iMessage on or off, go to Settings > Messages.

SMS/MMS


If you aren’t using iMessage, you can use SMS/MMS. These messages are texts and photos that you send to other cell phones or another iPhone, iPad, or iPod touch. SMS/MMS messages aren't encrypted and appear in green text bubbles on your device.
 
To use SMS/MMS on an iPhone, you need a text-messaging plan. Contact your wireless carrier for more information. You can also set up your other Apple devices to send and receive messages from any Apple device.

If Wi-Fi is unavailable, iMessages will be sent over cellular data. Cellular data rates might apply.


Thank you!

Favourites

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.