Apple watch

Hey, I’m new to Apple Watches!

im trying to set up and pair to my iPhone, after it says it’s trying to pair it comes up with something to do with an update, it searches for an update then comes up with this (picture provided) I’m definitely connected to wifi and also tried my mobile data too, I’ve restarted the watch millions of times and also my phone!! What do I need to do???

Posted on Mar 25, 2023 3:39 AM

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Mar 25, 2023 4:30 AM in response to Yasssewers1297

First force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


Then Force Restart the paired iphone   


Force restart iPhone – Apple Support (UK)


 Then in the iphone, Settings, General, Transfer or reset iphone, Reset, Reset network settings. 


Make sure you have no VPN or VPN based ad-blocker. Uninstall it then remove any profiles (iPhone Settings, General VPN & Device Management)


Then reset the router to factory settings which usually involves a paperclip in a little hole. 


Reconnect the iPhone to Wi-Fi and try updating the Watch again. It must be on the charger to update. 


Some users have reported that turning off the iPhone Wi-Fi and using cellular data can also get round this. 


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Apple watch

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