Issue with iPhone 13, Need Help!

Hello everyone,

I have a issue on my iPhone 13. I just purchased this phone and it seemed to be working perfectly, but today I encountered a problem that I cannot seem to fix.

My iPhone 13 appears to be stuck on a black screen and I cannot get it to restart. I have already tried holding down the power button for several seconds, but to no avail. I have also tried connecting it to my computer, but it is not being recognized.

I really don't know what to do, I am desperately searching for a solution. I need my phone for work and I cannot afford to lose it.

I hope someone here can help me fix this issue. Do you have any suggestions or solutions to get my iPhone 13 to restart? Please, help me


Thank you

iPhone 13 mini

Posted on Mar 25, 2023 4:34 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2023 4:53 PM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


1 reply
Question marked as Top-ranking reply

Mar 25, 2023 4:53 PM in response to eexto

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


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Issue with iPhone 13, Need Help!

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