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User profile for user: Dennis_S
Dennis_S Author
User level: Level 1
12 points

Media Sharing not turning on

I recently upgraded to a Mac Studio and Ventura 13.1, but now I cannot switch on media sharing to use with my multiple Apple TV's.


When i go into settings to share my media, enter my Apple ID user name and passwords I get the spinning wheel, nothing happens and I have to force quit system settings.


I also cannot connect to my NAS drive with file sharing on.


Does anyone have the same problem with media sharing and ATV and any advice to fix the problem?


Thanks in advance.

Apple TV 4K, tvOS 16

Posted on Mar 25, 2023 5:03 PM

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User profile for user: Dennis_S
Dennis_S Author
User level: Level 1
12 points

Posted on Apr 5, 2023 11:18 AM

After some research I had not activated my new mac in Apple music.


Open Apple music, click Account at the top, go to Authorization->Authorize this computer, enter Apple ID credentials, restart your machine and it should work.


Let me know if this helps.

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User profile for user: Sean_B1
Sean_B1
User level: Community Specialist

Mar 26, 2023 7:25 PM in response to Dennis_S

Hello Dennis_S,


We would like to see how we can help you with Home Sharing not working as expected. Let's start by updating to macOS Ventura 13.2.1 with the steps in this link: Update macOS on Mac - Apple Support


"Use Software Update

Before following these steps, it's a good idea to back up your Mac.

  1. From the Apple menu  in the corner of your screen, choose System Settings or System Preferences.
    • If you chose System Settings, click General on the left side of the window. Then click Software Update on the right.
    • If you chose System Preferences, click Software Update in the window.
  1. Software Update then checks for new software. 
    • If Software Update finds new software, click the button to install it. The button might be named Update Now, Upgrade Now, Install Now, or Restart Now, for example. You might then be asked to enter your administrator password.
    • If Software Update says that your Mac is up to date, then no new software is currently available for your Mac model. Software Update shows only software that is compatible with your Mac."


Get back to us with your so that we have a better understanding of the issue, and we can go from there.


Cheers!

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Media Sharing not turning on

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