You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: morganw21
morganw21 Author
User level: Level 1
11 points

Mail on Mac suddenly not working

The Mail on my Mac suddenly stopped working yesterday. Nothing with my email has changed, and it is still working on my phone.


I have tried restarting my computer as well as quitting Mail and reopening. When I go to Window -> Connection Doctor it says that "Trying to log in to this SMPT account failed. Verify that the username and password are correct" and "Trying to log in to this IMAP account failed. Verify that the username and password are correct".


I'm not sure what this means or how to fix it since nothing changed and I was on my computer when it suddenly stopped working.

MacBook Pro 13″, macOS 13.2

Posted on Mar 26, 2023 3:39 AM

Reply
Question marked as Top-ranking reply
User profile for user: dialabrain
dialabrain
User level: Level 10
125,399 points

Posted on Mar 26, 2023 4:12 AM

You're welcome. FWIW, you were supposed to restart afterwards. No matter, if it's still not working, check the settings in System Settings > Internet Accounts. If they seem correct, you may have to delete the account then re-add it.

View in context

Similar questions

5 replies

Mail on Mac suddenly not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up