i cant sign in to imessage on my ipad pro

my ipad pro keeps asking me to sign in to i-meassage or faceatime and it doesnt let me sign in but im cant sign in to i cloud it is some thing that just started 2 days ago.



iPad Pro, iPadOS 16

Posted on Mar 26, 2023 6:59 AM

Reply
1 reply

Mar 27, 2023 2:00 PM in response to alcoht

Hello alcoht,


Since you are unable to sign into iMessage or FaceTime, you'll want to take the steps below:


Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.

Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
iPhone
iPad
iPod touch
4 Turn iMessage and FaceTime back on.

Still not activated after a day? 
It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:
1. Make sure that your device has the latest version of iOS or iPadOS.
2. If you're using an iPhone, contact your carrier to make sure that you can send and receive SMS messages.
3. Make sure you can send and receive SMS. If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.


You can also find those steps in this resource: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


Should that still persist, do you get a particular error or prompt when attempting to sign in?


Do you use iMessage or FaceTime with any other devices?


Also, are you able to sign into the Apple ID website without any difficulties? Manage your Apple ID


Let us know, and we'll keep moving forward based on your results.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i cant sign in to imessage on my ipad pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.