why i can't downgrade iCloud

I already reduce my data into less than 5GB. However, I can't downgrade my iCloud Plan because I cannot tap the 'Done' button.

Posted on Mar 26, 2023 7:33 AM

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Question marked as Top-ranking reply

Posted on Mar 26, 2023 7:51 AM

Read this support article to learn how to...

"Downgrade or cancel your iCloud+ plan" on an iOS device, a Mac, or a PC.

Click here --> Downgrade or cancel your iCloud+ plan - Apple Support

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


Click here --> Choose your country or region - Official Apple Support Select your country, then a product.


1 reply
Question marked as Top-ranking reply

Mar 26, 2023 7:51 AM in response to cupapimunyayo

Read this support article to learn how to...

"Downgrade or cancel your iCloud+ plan" on an iOS device, a Mac, or a PC.

Click here --> Downgrade or cancel your iCloud+ plan - Apple Support

"If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support ( https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060 )."


Click here --> Choose your country or region - Official Apple Support Select your country, then a product.


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why i can't downgrade iCloud

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