I’m trying to input the numbers into my billing address. I know the first 3 digits is the area code, but the 9 digits, is that supposed to be the phone number, because my phone number has 11 digits. I’m not quite sure what I’m supposed to type.
iPhone X, iOS 16
That's most likely your ZIP code.
From the screenshot you posted, it looks like you’re trying to use the Canadian store. You can’t do that if you’re not in Canada and don’t have a card issued IN Canada with a Canadian billing and shipping address.
Is it possible if I use the appleid website to add a payment method?? I have tried filling it and it still says the same thing. Is it a problem with the credit card?? Or something else??
Really?? Isn’t zip code the same as the post code?? Zip codes are 9 digit codes??
Yes ZIP code and postal code are the same thing. The ZIP+4 would be 9 digits. And, as you're updating an address, that makes sense.
What’s the other 4 digits then??
Probably the ZIP+4 extension.
You would need to share an actual image if you're having difficulty as we're only guessing as to what it may be
What happens when you enter the 7 digits for phone number? Do you have the correct country selected?
It results with “cannot verify payment information”
The country is correct.
Zip + 4 is a US addressing convention. You are obviously not in the US.
I’m on Asia, specifically Indonesia. It’s only the phone section I’m not sure about.
OK… and what region do you have your ID set to? From what I can see, there are no supported carriers in Indonesia.
Indonesia, I read that the it’s available in Indonesia.
No. It is not.
Billing address 9 digit number
