My face lock not working
My face password not working
iPhone 12, iOS 16
Question marked as
I'm sorry to hear that you're having issues with your iPhone 12's Face ID. Here are some troubleshooting tips you can try:
- Make sure that your iPhone 12 is running on the latest iOS version. To do this, go to Settings > General > Software Update.
- Check if there's any dirt or debris on the front-facing camera or TrueDepth sensor components. Use a soft cloth to clean them.
- Disable and then re-enable Face ID. To do this, go to Settings > Face ID & Passcode, enter your passcode, and then toggle off Face ID. Wait a few seconds and toggle it back on.
- Reset Face ID. Go to Settings > Face ID & Passcode and select Reset Face ID. Follow the prompts to set up Face ID again.
- If none of the above steps work, it may be a hardware issue. Contact Apple Support to assist you further with this problem.