i purchased hallow yearly subscription on my phone but can't get it to work on my ipad
i purchased hallow yearly subscription on my phone but can't get it to work on my ipad
iPad, iOS 9
i purchased hallow yearly subscription on my phone but can't get it to work on my ipad
iPad, iOS 9
Hello MySubs61,
Thanks for choosing the Apple Support Communities. We understand you cannot get a subscription to work on your iPad, that you purchased on your iPhone. There may be a few things that are causing this.
To check your Apple ID settings on each device, follow: Sign in with your Apple ID - Apple Support
Ensure the same Apple ID is being used on both. Subscriptions are tied to the Apple ID they were purchased from.
To check app compatibility, try contacting the app developer by following: How to contact an app developer - Apple Support
We hope this helps.
Cheers!
Hello MySubs61,
Thanks for choosing the Apple Support Communities. We understand you cannot get a subscription to work on your iPad, that you purchased on your iPhone. There may be a few things that are causing this.
To check your Apple ID settings on each device, follow: Sign in with your Apple ID - Apple Support
Ensure the same Apple ID is being used on both. Subscriptions are tied to the Apple ID they were purchased from.
To check app compatibility, try contacting the app developer by following: How to contact an app developer - Apple Support
We hope this helps.
Cheers!
i purchased hallow yearly subscription on my phone but can't get it to work on my ipad