AirPods Pro 2nd generation still connected when closed case

Hello damo148,

We understand you have an issue with your AirPods Pro draining while in the case with the lid closed. We have several steps that should help. First, make sure the iPhone they are paired with has an updated iOS: Update your iPhone or iPad - Apple Support

Then, check for any firmware updates to your AirPods Pro: About firmware updates for AirPods - Apple Support

Finally, reset them: How to reset your AirPods and AirPods Pro - Apple Support

1. Put your AirPods in their charging case, and close the lid.

2. Wait 30 seconds.

3. Open the lid of your charging case, and put your AirPods in your ears.

4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].

- If your AirPods appear there as connected, tap the More Info button info next to your AirPods, tap Forget This Device, then tap again to confirm.

- If your AirPods don't appear there, continue to the next step. 

7. Put your AirPods in their charging case, and keep the lid open. 

8. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

Keep us updated with how it goes.

Warm regards.

Thank you for the reply damo148!

To confirm, you followed the actions mentioned in our previous reply? If so, please contact Apple directly to investigate:

Get Support

Cheers!