2010 iMac now rendered useless

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Level 1

4 points

2010 iMac now rendered useless

I have a mid 2010 iMac 27" which has served me brilliantly since I bought it. Upgraded the RAM...installed a 4tb HDD and it's been faultless. Can't get it updated past El Capitan for whatever but I wasn't overly bothered as my MacBook also serves me.

Today I changed my Apple ID password and when I went into the iMac it now tells me I have an outdated IOS that is no longer supported and therefore I can't update my System preferences to allow mail etc to be shown on my Mac. Any suggestions or has IOS 13 rendered my Mac useless?

Posted on Mar 28, 2023 7:33 AM

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Answer 1

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BDAqua

Level 10

239,363 points

Mar 28, 2023 9:00 AM in response to Schildy67

On the Mail issue...

Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…

Then you may need Ways to securely access AOL Mail…

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in

Or it may just need an App Password...

https://support.google.com/mail/answer/185833?hl=en-GB

Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

Using app passwords with apps that don't support two-step verification (microsoft.com)

On the OS...

macOS High Sierra - Technical Specifications

General Requirements

OS X 10.8 or later
2GB of memory
14.3GB of available storage to perform upgrade*
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.

Mac Hardware Requirements

For details about your Mac model, click the Apple icon at the top left of your screen, choose About This Mac. These Mac models are compatible with macOS High Sierra:

MacBook (Late 2009 or newer)
MacBook Pro (Mid 2010 or newer)
MacBook Air (Late 2010 or newer)
Mac mini (Mid 2010 or newer)
iMac (Late 2009 or newer)
Mac Pro (Mid 2010 or newer)

macOS High Sierra - Technical Specifications

https://itunes.apple.com/app/macos-high-sierra/id1246284741?mt=12

macappstores://apps.apple.com/app/macos-high-sierra/id1246284741?mt=12

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Answer 2

BDAqua

Level 10

239,363 points

Mar 29, 2023 10:28 AM in response to Schildy67

Bob, that should not be an issue as you say.

Apple confused when they changed OSX from...

10.12.6

10.13.6

10.14.6

10.15.7

To..

11.6

12.6

13.3

I'm not understanding why you can't open Sys Prefs... have you perhaps enabled iCloud Keychain?

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Answer 3

Schildy67 Author

Level 1

4 points

Mar 29, 2023 6:15 AM in response to BDAqua

Thanks for the response...I've now got High Sierra loaded. However it still doesn't resolve my 'Apple Mail' (my @me.com account). I'm guessing that there is absolutely no way to get up to IOS 13 of any description on this machine? That is such a shame as like I said, it is in great condition and out performs some newer systems that I have had the misfortune to use.

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Answer 4

Schildy67 Author

Level 1

4 points

Mar 29, 2023 10:09 AM in response to BDAqua

So…I have a 2015 MacBook Pro running OS 13.3, updated yesterday and then updated my password. Everything works and functions EXACTLY as I expect. I have an iPad Pro JUST updated to latest iOS 16.4…again everything works as expected. Before I changed my password the iMac was working fine then it asked me to update my system preferences and in particular my Apple ID password…THATS when it started. It’s basically telling me I cannot update my password unless I update the iMac to at least 13.3?

I’m not a novice with Macs I’ve owned them (and most other Apple Products) since the iPhone was released but this has me flummoxed and I’m wondering do I go back to a simpler password combination to see if that resolved it? Atm my password is 15 characters…surely that should be an issue?

Bob

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Answer 5

Schildy67 Author

Level 1

4 points

Mar 29, 2023 11:40 AM in response to BDAqua

I’ll have a good ‘play’ tomorrow and drop you a chat back with some screen shots if I still have a problem…I’ll get to the bottom of it…and if necessary I’ll upgrade the Mac and keep the old one as a museum piece

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Answer 6

Schildy67 Author

Level 1

4 points

Mar 30, 2023 12:24 AM in response to BDAqua

Good morning from here in the sunny UK...

So this morning using my MacBook I have changed passwords to a lesser character set (temporarily I might add) and also turned off Keychain...still no go on my iMac.

Opening System Preferences and going into iCloud I can input my Apple ID but as soon as I put in ANY password it throws back the following...

'CANNOT USE YOUR APPLE ID ON THIS DEVICE

Your Apple ID can only be used on devices with iOS 16.2 or later or macOS 13.1 or later. Your account requires the latest OS version and cannot be used to sign in to this device'

For me the frustration is that upgrading to High Sierra has now rendered the iMac sort of useless if you can't access any of the stuff requiring a sign in. Sure I can get Ito Safari and still use internet etc and any of my other stuff is accessible but not being able to receive stuff...a shame! I might try and do a clear out and reload back to EL Capitan and see what happens as it was fine at that point but it looks like my 13year old 'baby' is about to be retired :(

Bob

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Answer 7

Schildy67 Author

Level 1

4 points

Mar 30, 2023 1:46 AM in response to BDAqua

An update...I went ALL around the houses looking for reasons WHY I had lost access and tried the 'browser' option to which it initially allowed me to sign in and then advised me that as I had 'Web data access' turned off I would need to authorise this.

It then locked my email out and wouldn't allow me anywhere near iCloud afterwards!

Back on my MacBook I remembered the other day I was playing with some settings and had turned on 'Advanced Data Protection' which in turn appears to have turned OFF 'Access iCloud Data on the Web'

I've now reset the 2 options and hey presto...I'm back in on my iMac. Lets now reset the password and see what happens.

Good job I'm wfh today huh?

Bob

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