Caller id
The past two days when people in my contact list have come up on my calls as caller ID not my contact listening
User profile for user:
Ali_E1
User level:
Community Specialist
Hi leamarasco,
We understand that your incoming calls show something other than the name you have saved for them in Contacts on your iPhone, and you'd like assistance.
If you haven't already, we always suggest that you start with some basic troubleshooting. We'll outline some steps for you and link relevant Apple Support resources to support our suggestions.
- First, open the Contacts app and check to ensure your contacts are still saved on your device. Add and use contact information on iPhone - Apple Support
- If you see your contacts in Contacts, restart your iPhone and ask someone to call you to test. Restart your iPhone - Apple Support
- Finally, update your device to the latest iOS version to ensure your iPhone has the best and most reliable software version. Update your iPhone or iPad - Apple Support
If your calls still come in without accessing your Contacts, answer the following questions for us. These details will help us guide you.
- Is it happening with all calls? If so, does it also happen with Messages?
- Have you recently made any changes to your iPhone, like an update or change in settings?
- Which iPhone and iOS version are you using?
Thank you for being part of the Apple Support Communities.
Kindest Regards.