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iPhone stuck on wallet screen triple click side button doesn't work

iPhone 13 max pro stuck on the screen wallet asking to click 3 times to stop switch control


iPhone 13 Pro Max

Posted on Mar 28, 2023 12:39 PM

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Question marked as Best reply

Posted on Mar 31, 2023 10:54 AM

Hi topomike,


It sounds like your device might be frozen. Here's how to reset it:


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  5. If your phone still doesn't turn on, contact Apple Support."


You can read the full resource here: If your iPhone won't turn on or is frozen - Apple Support


Take care.

1 reply
Question marked as Best reply

Mar 31, 2023 10:54 AM in response to topomike

Hi topomike,


It sounds like your device might be frozen. Here's how to reset it:


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  5. If your phone still doesn't turn on, contact Apple Support."


You can read the full resource here: If your iPhone won't turn on or is frozen - Apple Support


Take care.

iPhone stuck on wallet screen triple click side button doesn't work

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