New HomeKit Architecture upgrade

Hey johnteeee,

One thing that we wanted to do is share the steps for how exactly you locate this setting, simply because it could be a case of us just missing it in the Home app. Here is exactly where you can find that upgrade option:

1. "Open the Home app on your iPhone or iPad running the latest version of iOS or iPadOS, or Mac running the latest version of macOS.
2. Tap or click the More button .
3. Select Home Settings . If you own multiple homes, choose one, then select Home Settings . 
4. Select Software Update.
5. Tap or click Learn More under Home Upgrade Available, then follow the prompts to upgrade."

Can you double check that you've navigated to the correct location based on those instructions? That will make sure all our bases are covered. Those steps can also be found here, along with some other good info: Upgrade to the new Home architecture - Apple Support

We hope this does the trick for you!

Cheers.

Perhaps you did the upgrade?

When you click on Home Settings if you see Safety & Security option, you did. You are otherwise going to click on software update - where it says “off” on mine

Hi johnteeee,

Thanks for posting in Apple Support Communities.

We understand that all your HomeKits devices are in standby. There are few things you can do to address this behavior. Start by checking that all devices are connected to the same network and that Bluetooth is enabled on all.

Restart all your devices. This will refresh running processes on all devices.

Regards.

Perhaps you have upgraded? If you recently redid the Home set up. Take a look in your iPad Pro in Settings, in the left pane scroll down to Home, tap on it to see if it has the option to be a hub. iPads can no longer be Hubs in the new architecture.

I disabled it being a Home Hub to see if I can fix some issues I’m having. I’ve not upgraded yet and that’s why the option is still there.

What version of macOS is running on your MBP? New architecture only works with Ventura and later. The Home app on older devices will show devices as no response and have a snapshot of your scenes and accessories as they were before the upgrade.

tt2

• click on software update

• then Learn More

That screen does NOT appear anywhere. It’s simply not available. Why?

I am in the same situation.

I have 3 Apple TVs and 5 HomePods; all are on 16.4.1, all have been restarted, but I receive no such prompt to upgrade.

I had a lot of issues with 16.2 so never went through the architecture upgrade then, so I'm not sure what else I can do to get the prompt.

Hi - is anyone having a similar issue but with their MacBook Pro please? All my other iOS devices have done their update but my MBP says all software is up to date... I go to the Home app and no devices are responsive, yet fine with all the other iOS things - help!

robfreeman wrote:

Hi - is anyone having a similar issue but with their MacBook Pro please? All my other iOS devices have done their update but my MBP says all software is up to date... I go to the Home app and no devices are responsive, yet fine with all the other iOS things - help!

If you can view your home app with your devices in it on the MacBook, then you have the upgrade.

try force quitting Home App & restarting your Mac to see if it refreshes. Otherwise if everything is functioning you can ignore “no response”.

I have the same issue. My appliances are not on standby, it is simply that there is no option to upgrade Home Kit. All appliances using the latest iOS.