My iPhone Mail is no longer updated from my iPad Pro? Email deleted on iPad doesn’t get deleted on iPhone…

My iPhone Mail is no longer updated from my iPad Pro? Email deleted on iPad doesn’t get deleted on iPhone…

iPhone 7 Plus, iOS 15

Posted on Mar 28, 2023 2:26 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2023 12:55 PM

Hi Fontinalis1,


It looks like when you delete an email from your iPad, it doesn't get deleted from your iPhone. We've got some troubleshooting which you can try.


1. Verify the iPad and iPhone are both connected to the internet.

2. Test if the other direction has the same issue. If you delete an email from your iPhone, does it get deleted from your iPad?

3. If you go to the webmail page for your email provider, do you see the email as deleted? Test from when deleted with iPad and iPhone.


If the deletion is not showing on the email provider's website, for either device tested with, you'll want to contact them for help.


We'd also advise to restart both your iPhone and iPad, as a restart can resolve unexpected behavior.

Restart your iPhone - Apple Support

Restart your iPad - Apple Support


If the iPad is the only device not updating to the iPhone, but updates to the email provider webpage, then let us know. We can then look for some additional steps.


Take care.



1 reply
Question marked as Top-ranking reply

Mar 31, 2023 12:55 PM in response to Fontinalis1

Hi Fontinalis1,


It looks like when you delete an email from your iPad, it doesn't get deleted from your iPhone. We've got some troubleshooting which you can try.


1. Verify the iPad and iPhone are both connected to the internet.

2. Test if the other direction has the same issue. If you delete an email from your iPhone, does it get deleted from your iPad?

3. If you go to the webmail page for your email provider, do you see the email as deleted? Test from when deleted with iPad and iPhone.


If the deletion is not showing on the email provider's website, for either device tested with, you'll want to contact them for help.


We'd also advise to restart both your iPhone and iPad, as a restart can resolve unexpected behavior.

Restart your iPhone - Apple Support

Restart your iPad - Apple Support


If the iPad is the only device not updating to the iPhone, but updates to the email provider webpage, then let us know. We can then look for some additional steps.


Take care.



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