iOS 16 media service terms and conditions confirmation loop

I first updated for iOS 15 to iOS 16.3 and found myself unable to update my applications on my iPhone XS max.

so I waited for a new update.

today I updated to ios16.4 hoping the issue would be fixed. And yet I am still stuck at the confirmation loop, not able to confirm the new terms and conditions.


please help!!

iPhone XS Max

Posted on Mar 28, 2023 2:32 PM

Reply
1 reply

Mar 31, 2023 12:49 PM in response to Samueljai120

Hi there Samueljai120,


We understand you aren't able to accept the terms and conditions in the App Store app on your iPhone. For help with this, we'd recommend you reach out to our support teams directly. You can reach them here: Get Support - Apple


You can also find our phone number for your region at this link: Contact Apple for support and service - Apple Support


All the best.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 16 media service terms and conditions confirmation loop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.