Universal Control No Longer Working Between Macs after update to Ventura 13.3

I have 2 Macs, a 16" M1 MAX MacBook Pro and a 13" M1 MacBook Pro that previously worked utilizing Universal Control to control both machines. After updating both to Ventura 13.3 today, Universal control no longer works.


I've attempted multiple settings toggles and restarts of both machines including completely disabling the universal controls settings + Handoff controls on both machines and restarting both.


I've confirmed all settings are set as outlined in support documentation.

MacBook Pro 16″, macOS 13.3

Posted on Mar 28, 2023 2:48 PM

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Posted on May 10, 2023 3:59 AM

Did everything. Firewalls, toggling Bluetooth on and off, wifi, shutting down each system, firewalls, turning on and off handoff/airdrop etc nothing worked.


In the end, I signed out of iCloud on the machines, tuned off the computers and back on, then signed back in, turned on and off, then finally it worked.



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May 10, 2023 3:59 AM in response to theonecubed

Did everything. Firewalls, toggling Bluetooth on and off, wifi, shutting down each system, firewalls, turning on and off handoff/airdrop etc nothing worked.


In the end, I signed out of iCloud on the machines, tuned off the computers and back on, then signed back in, turned on and off, then finally it worked.



Jun 21, 2023 8:58 AM in response to theonecubed

Apple ID Solution appears to Work (Log out > Log in).


After updating to Ventura 13.4, UC stopped working completely between an M1 Ultra Studio, M1 Max MacBook Pro & 2017 iMac Intel i7. Everything was perfect before.


After the update to 13.4, UC ceased to function for Apple (M) Chip devices. M Chips could then only connect to the iPad Pro, not to each other or the iMac. The iMac, however, COULD connect to each M Chip devices and the iPad Pro (ha!)..but then, it stopped too.


After several back-and-forth conversations with Apple Support, they could not correct the issue. I almost gave up until I discovered this thread. Attempting all the solutions here, the one that worked for me was simply Logging Out of Apple ID and Logging Back in. ...for good measure, I rebooted each device (iMac took longer), and they all started 'talking' to each other again.


Viola!

Jun 26, 2024 8:58 PM in response to theonecubed

I had the same exact issue with my macbook air and my iMac. My iMac would connect to my iPad but not my Macbook, I wanted to do UC with all 3. After reading this thread and trying almost everything, the only one that worked was signing out of apple id on my iMac and Macbook & restarting both, sign back into both (signed into my Macbook first) and after a few moments UC started working together with all 3. Thank you to the person who suggested signing out of apple id. Apple has to fix this issue.

Mar 29, 2023 1:20 PM in response to theonecubed

I'm in the same boat and it finally came down to the same issue with my firewall as written by this reddit user: https://www.reddit.com/r/MacOS/comments/124v25i/comment/je6bngz/?utm_source=share&utm_medium=web2x&context=3


I had to re-enable the firewall on my Intel macBook, reboot it, toggle my WiFi/Bluetooth and Universal Control settings, then Universal Control popped back up in the firewall settings with incoming connections allowed, and started working again. Good luck!

Apr 5, 2023 2:17 PM in response to theonecubed

I opened a case with Apple to have this looked at. While discussing with an engineer, we weren't able to correct this. However, he suggested I create a new login on EACH computer, log in with these IDs and connect them to my AppleID. I did this and nothing changed. UC was enabled by default but not working. After a few minutes, I logged back in with my "regular" accounts.


After a few minutes of being logged back in, UC started working again! I suspect that there's something going on with UC and our AppleIDs but I can't say that with any certainty.


Best of luck to you all and I hope this fixes the problem for you.

Feb 14, 2024 12:56 PM in response to YogiHM

This worked for me! Thanks for relieving what had been a few hours of frustration. I did find that it was necessary to shut down the iPad and the Mac and start them back up again (I think I started the iPad first, but am not sure it would make any difference). Something to keep in mind for others: If you have several devices (Macs, iPads, iPhones) when signing back in to your Apple ID, you will be asked to provide your device credentials for each device you would like to sync. For example, I have an older MBP which is on the same Apple ID. I needed to enter the ID for my current MBP and the older one (as well as for iPhone, iPad, etc).


Now let's see how long it continues to work.

May 25, 2024 7:58 AM in response to theonecubed

Howdy everyone. Thank you all for the great input.


I hope this might help someone with the same frustration I was in: after reading all the solutions, I decided NOT to sign out of iCloud, and just RESTARTED iMac with Ventura (won´t update the OS further, mid 2017) to have Universal Control back (stopped working for no reason) from a Macbook Sonoma, which did NOT work.


After SHUTTING DOWN the iMac, UC started working again. Now, the Macbook sits in front of the iMac and the keyboard switching hassle is gone.


Best to all,

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Universal Control No Longer Working Between Macs after update to Ventura 13.3

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