Mail: Signature on MojaveOS

So, I know the obvious answer is to upgrade (it always is, right); HOWEVER, I've been using my mail signatures for years, even just within the last month or so.....and all of a sudden when I click on the signatures to edit, the signature box just shows blank with no options to edit or add/subtract. Anyone know why? See picture below.


MacBook Pro 15″, 10.14

Posted on Mar 28, 2023 7:53 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2023 8:00 PM

It sounds like some glitch may have confused the OS and/or the app.


If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode is non-destructive to user data. It’s not a cure-all, but very often corrects  weird software behavior. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.


1 reply
Question marked as Top-ranking reply

Mar 28, 2023 8:00 PM in response to pc2appleman

It sounds like some glitch may have confused the OS and/or the app.


If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode is non-destructive to user data. It’s not a cure-all, but very often corrects  weird software behavior. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail: Signature on MojaveOS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.