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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Sound quality of airpods

My AirPods have become so hard for the person I’m talking with to hear me. They describe it like I sound like im really far away with a lot of background noise as well. Basically inoperable. I have two sets of pros n two sets of 2nd generation.

Posted on Mar 29, 2023 9:19 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2023 1:56 PM

It seems unusual that 4 sets of AirPods have all developed a similar fault. There are 2 different types so it is unlikely to be common hardware defect, more likely to be the way you are using or the environment where you are using the AirPods (noisy?)


I suggest you start by checking your AirPods are cleaned with nothing blocking the microphones.

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

Then check how you are wearing the pods, nothing obstructing the microphones.

I would also check the pairs of pods (of each type) are really pairs and you don't have the left pod from Set1 and the right pod from Set2.

1 reply
Question marked as Top-ranking reply

Mar 29, 2023 1:56 PM in response to Snookie23

It seems unusual that 4 sets of AirPods have all developed a similar fault. There are 2 different types so it is unlikely to be common hardware defect, more likely to be the way you are using or the environment where you are using the AirPods (noisy?)


I suggest you start by checking your AirPods are cleaned with nothing blocking the microphones.

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

Then check how you are wearing the pods, nothing obstructing the microphones.

I would also check the pairs of pods (of each type) are really pairs and you don't have the left pod from Set1 and the right pod from Set2.

Sound quality of airpods

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