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MacBook Air screen frozen

After transferring my data from PC to my new MacBook. It got stuck on the migration complete screen saying it now needs to reset. I clicked on the restart now button but nothing happens. I have clicked on the back button as well and still nothing happens. It has been stuck on this screen for a day now.

MacBook Air 13″, macOS 13.3

Posted on Mar 30, 2023 1:47 PM

Reply
1 reply

Apr 3, 2023 11:47 AM in response to Msxjs

Greetings Msxjs,


If you are unable to restart your Mac by selecting the Restart option, try to force your Mac to power off.


"You can force a shutdown if necessary—for example, if your Mac becomes unresponsive—by pressing and holding the power button until your Mac shuts down. You may lose unsaved changes in open documents."Shut down or restart your Mac


We hope this helps!


Sincerely.


MacBook Air screen frozen

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