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CarPlay sound quality issues when leaving or arriving at home

I see many people have posted about this before, but I experience this anomaly in three different cars all with CarPlay.


This cannot be an isolated incident or issue.


When I get my car, I turn on CarPlay l, it connects and music starts. We’re all good.


As I pull out of my driveway, the audio quality drops and it sounds kind of tinny or empty, but I can still hear the music, but something is not quite right with it.


As soon as I get about a half a mile away from home, the music returns to normal and is restored.


When I arrive home again it seems like another geo-fence of some sort kicks in and I have poor audio quality again.

Posted on Mar 31, 2023 12:24 PM

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Apr 4, 2023 1:13 PM in response to chris-w

Hi chris-w,


The most probable answer here would be related to your Wi-Fi network given this happens the same across multiple vehicles.


If you turn Wi-Fi off under Settings > Wi-Fi before leaving your home, then try to recreate the issue, does the same thing happen? Also, make sure Wi-Fi Assist under Settings > Cellular is toggled off.


If it does not, it is probable the bitrate is adjusting to your fading Wi-Fi signal until you're finally fully out of range and it kicks over to cellular.


Let us know the results.


Take care.

CarPlay sound quality issues when leaving or arriving at home

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