Outlook

For some reason all of my archive sub folders are no longer visible in outlook on my iPad. The folders all exist, as I am able to see all of them when I want to move a new email into one. But none of the sub folders are visible for access in the drop-down list.

iPad, iPadOS 16

Posted on Mar 31, 2023 2:35 PM

Reply
1 reply

Apr 4, 2023 2:25 PM in response to mjdmd

Hello mjdmd,


If you're unable to view archive folders, here's some recommended steps to try: How to troubleshoot an Exchange Online Archive mailbox that is not displayed in Outlook


If the issue is just with the Outlook application (you can view these folders when checking your mail directly on the Outlook site), you can try removing and reinstalling the application on your device.


Delete apps on your iPhone, iPad, and iPod touch


If you're still unable to view the folders, you'll want to contact Microsoft for assistance.


Cheers!


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Outlook

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