when I clicked purchase on two songs the payment went through and it charged me but they never finish downloading. It’s been 12hrs I’ve been in really good wifi and I have no things that could be keeping them from finishing the download that I know of.
I restarted my phone 10 min before this and now the loading bars are empty unlike before where it sat at 80% for the entire day
iPhone 6, iOS 12
Check the network connection:
You need to have a good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
See also -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Check the network connection:
You need to have a good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
See also -> If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
iTunes trouble
