Apple Music HD

Hi PCV57,

Thank you for participating in the Apple Support Communities. We understand you're unable to listen to lossless music on your iPhone when streaming. You'll want to make sure you turn Lossless Audio on. This article explains how: About lossless audio in Apple Music.

"How to listen to lossless on your iPhone or iPad

What you need

You can listen to lossless on an iPhone or iPad updated to the latest version of iOS or iPadOS using:

• A wired connection to headphones, receivers, or powered speakers
• The built-in speakers
• To listen to songs at sample rates higher than 48 kHz, you need an external digital-to-analog converter.

How to turn lossless on or off

1. Go to Settings > Music.
2. Tap Audio Quality.
3. Tap Lossless Audio to turn it on or off. From here, you can choose the audio quality for streaming and downloading audio.

• Lossless for a maximum resolution of 24-bit/48 kHz
• Hi-Res Lossless for a maximum resolution of 24-bit/192 kHz"

We hope this helps.

Take care.

Thank you for replying with more details PCV57, 

To confirm, does this happen when your iPhone is connecting with cellular data and Wi-Fi? 

It might be that you need to enable cellular access for the Music app. This Apple Support article explains more: View or change cellular data settings on iPhone. 

All the best! 

Hey there PCV57, 

Thank you for taking a moment to let the community know how you resolved the issue.  

Have a good one!