Updated iPhone and iPad to 16.4 and now a problem

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Level 1

9 points

Updated iPhone and iPad to 16.4 and now a problem

I updated both of my iPad and iPhone and now I keep getting this message in my Settings: Apple ID Suggestion 2, then I go in it and it says, Confirm iPhone Passcode, and Update Apple ID settings. It askes for my Apple Password which I put in and then it asks for the phone and iPad passcodes. I've done tried that on my tries, reset both and the message doesn't. Please help.

go away.

[Image Edited by Moderator to Remove Personal Information]

iPhone 8 Plus

Posted on Apr 1, 2023 7:37 AM

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Answer 1

Sheree_P

Community Specialist

Apr 5, 2023 8:41 AM in response to Fdickerman

Hey Fdickerman,

Welcome to Apple Support Communities. It appears the alert has to do with iCloud Keychain. You mentioned that you performed a reset. Could you let us know the steps that were taken? This will help isolate the issue.

In the meantime, we suggest ups review this article about Keychain Access on a Mac: What is Keychain Access on Mac?.

Also, check out this article: If your Mac keeps asking for your keychain password.

Take care.

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Answer 2

JessS19

Community Specialist

Apr 5, 2023 1:28 PM in response to Fdickerman

Greetings Fdickerman,

For help with resolving the issue with being unable to clear the Apple ID Suggestions in Settings, please contact Apple Support for more help. They will be in the best position to assist you.

Sincerely.

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Answer 3

Fdickerman Author

Level 1

9 points

Apr 5, 2023 1:13 PM in response to Sheree_P

What I met by a reset, was to Sign out.

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Updated iPhone and iPad to 16.4 and now a problem

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