macOS 13.3 - USB devices become unusable after a few hours

Hi there. After updating to macOS 13.3 I've had some weird issues with USB devices becoming unusable unless I reboot my iMac. This starts happening after a few hours of display sleep. It's possible this could still happen without display sleep, but I haven't tried leaving the iMac idle with the display on.


Observations

  • All USB devices are no longer usable (MIDI keyboard, Wacom tablet, Focusrite audio interface, external hard drives)
  • At no time are any processes shown as not responding in Activity Monitor
  • It doesn't happen immediately and it seems to happen after the display has been asleep for several hours (usually overnight) - I have "Prevent automatic sleeping when the display is off" turned on
  • I usually notice this is happening when my Wacom tablet becomes unusable, and disconnecting/reconnecting has no effect - it also isn't usable over Bluetooth
  • Connecting a Magic Mouse over Bluetooth works fine


Once this starts happening, other weird things happen as well.

  • Logging out/rebooting results in a hang, though the cursor is still movable
  • Rebooting must be done with a forced reboot using the power button
  • Quitting an app could result in the app freezing
  • Opening an app could result in the app freezing before fully launching


Things I've tried

  • Recovery mode First Aid on the startup disk SSD (no problems found)
  • Disconnecting external hard drives (HDDs) to check if it's a failing external drive causing problems (no effect) - the two external drives are not showing any problems in general but they are around 5 years old. The drives are currently still disconnected and have been so for a day as of writing this.


Connected devices (iMac 27 inch 2020)

  • Two external HDDs connected directly to the iMac's USB ports
  • Apple Watch charger connected to a USB-C port
  • USB-A hub connected to a USB-C port (4 port, Keymox brand)
  • Wacom tablet connected to the USB hub
  • Focusrite audio interface connected to the USB hub
  • MIDI keyboard connected to the USB hub
  • I've had all of these devices for 2 or more years without problems


Any ideas as to what might be happening? Any other info I can provide? I'll be contacting Apple Support this week as well, as I do have AppleCare coverage remaining.

iMac 27″

Posted on Apr 2, 2023 6:54 AM

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Posted on May 3, 2023 4:33 PM

During my testing (recorded in my various updates to this thread), I found that it happens more often when I have my external hard drives connected. However, it still happens even without them connected. With the HDs connected it will happen almost daily. Without them, it happens maybe once a week.


The constant thing that I notice when this problem occurs is that the "makequeues" process is taking up a lot of CPU (the most of any process at the time). This also started when I updated to 13.3. The subsequent update 13.3.1 didn't fix it, and it never happened before 13.3.

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macOS 13.3 - USB devices become unusable after a few hours

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