I subscribed to the Apple One family plan and downloaded Apple Music, but it says to pay for the plan.

I subscribed to the Apple One family plan and downloaded Apple Music, but it says to pay for the plan. Please allow this account to subscribe to Apple Music with Apple One without double payment


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iPhone XS, iOS 16

Posted on Apr 2, 2023 7:44 AM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 5:03 PM

Thanks for reaching out 수아161,


We understand that you’re part of a Family Sharing group but are unable to access Apple Music through the Apple One family subscription. 


Let's see if we can narrow down why this might be happening. Go ahead and try these steps first, and be sure to test after each step:



Hope that helps.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 5, 2023 5:03 PM in response to 수아161

Thanks for reaching out 수아161,


We understand that you’re part of a Family Sharing group but are unable to access Apple Music through the Apple One family subscription. 


Let's see if we can narrow down why this might be happening. Go ahead and try these steps first, and be sure to test after each step:



Hope that helps.


Take care.

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I subscribed to the Apple One family plan and downloaded Apple Music, but it says to pay for the plan.

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