Erase assistant is not supported on this machine

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Level 1

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Erase assistant is not supported on this machine

Trying to wipe a computer to give to my sister. When i hit reset I get a message that erase assistant is not supported on this machine. Help!

MacBook Pro 15″, macOS 13.3

Posted on Apr 2, 2023 1:43 PM

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Answer 1

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Old Toad

Level 10

215,268 points

Apr 2, 2023 2:14 PM in response to 87jgl123

Follow the instructions in this Apple document: What to do before you sell, give away, or trade in your Mac - Apple Support

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Answer 2

Barney-15E

Level 10

122,090 points

Apr 2, 2023 2:09 PM in response to 87jgl123

See the section at the end of the "Related Article" linked above. It tells how to erase the drive on Macs that don't support Erase all content and settings.

Also see the article linked in that section of the article about what to do before selling or giving away your Mac.

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Erase assistant is not supported on this machine

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