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Halray Author

Level 1

4 points

Could not update my apple tv

could noy update my apple tv

Posted on Apr 2, 2023 3:44 PM

Top-ranking reply

Urquhart1244

Level 10

152,058 points

Posted on Apr 3, 2023 3:15 AM

What is your model Apple TV?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support

What is its current version system software?

If there is a newer version system software available for your model Apple TV, but the update won’t complete, then:

Check your network connection. Try ethernet if you tried Wi-Fi before. Restart your router if needed. Try on a different network if you can.
If the update is in progress but doesn’t seem to advance for a long time, then contact Apple Support before you restart or unplug.
For other issues, contact Apple Support.

Update your Apple TV - Apple Support

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