Debit of my account

I am writing to inform you of an issue I have encountered with my Apple account. Today, I noticed a charge of $69.99 for a subscription that I did not make. Upon reviewing my account, I realized that this charge was unauthorized and I would like to request a refund.

I have already contacted my bank to report the unauthorized charge, but I also wanted to inform Apple of the situation so that you are aware of any potential security breaches or issues with my account. I would appreciate any assistance you can provide in resolving this matter, including investigating the source of the charge and taking steps to prevent this from happening in the future.

Please let me know if you need any additional information from me to resolve this issue. I appreciate your prompt attention to this matter and look forward to hearing back from you soon.

Thank you for your assistance.

Posted on Apr 3, 2023 9:36 AM

Top-ranking reply

FoxFifth

Level 10

477,925 points

Posted on Apr 3, 2023 9:38 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See information in the Apple articles Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

View in context

Debit of my account

Similar questions