Inquiry and Request for Refund Regarding Unauthorized Charges

Dear Apple Support Team,


I am writing to bring to your attention a recurring charge that has been appearing on my debit card statement for approximately a year. The charges, each amounting to USD 0.99, are listed as transactions from iTunes.com.

Upon thorough review of my subscriptions and purchases, I have not knowingly subscribed to any service or made purchases that would warrant these deductions. Consequently, I am concerned about these charges and would like to request your assistance in investigating the matter.

Could you please provide detailed information regarding the nature of these charges? I would appreciate clarification on the specific service or subscription linked to these deductions and any associated account details. Furthermore, if there has been an oversight or unauthorized subscription on my account, I respectfully request a prompt resolution and a refund for the deducted amounts.

I have attached few copies of my bank deduction statements highlighting the recurring charges for your reference and investigation. I kindly urge you to expedite this inquiry to rectify the situation and ensure that there are no further unauthorized deductions from my account.

I value the services provided by Apple and hope that this matter can be resolved amicably and swiftly. Your prompt attention to this issue is greatly appreciated.

Please do not hesitate to contact me at +94 714 354 866 should you require any additional details or clarification.

Thank you for your understanding and prompt action in addressing this concern.

-Omesh Lakshantha-

iPhone XS, iOS 17

Posted on Dec 1, 2023 6:20 AM

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Inquiry and Request for Refund Regarding Unauthorized Charges

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