Update problem
How can I restore my phone after update this morning has caused all photos and images over all platforms to distort?
User profile for user:
Sean_B1
User level:
Community Specialist
Hello caroleshorney,
We would like to see how we can help you with your iPhone. Are they only photos that were taken by your iPhone? Does it affect new photos taken with your camera? If you restart the iPhone with the steps in this link, does the issue return: Restart your iPhone - Apple Support
"How to restart your iPhone X, 11, 12, 13, or later
- Press and hold either volume button and the side button until the power-off slider appears.
2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3.To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
How to restart your iPhone 6, 7, 8, or SE (2nd or 3rd generation)
- Press and hold the side button until the power-off slider appears.
2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3.To turn your device back on, press and hold the side button until you see the Apple logo.
How to restart your iPhone SE (1st generation), 5, or earlier
- Press and hold the top button until the power-off slider appears.
2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3.To turn your device back on, press and hold the top button until you see the Apple logo."
Get back to us with more specific details about the issue so that we have a better understanding of the issue, and we can go from there.
Cheers!