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Thanks for reaching out michael.wilhelm,

It sounds like you saw a popup request on your device about a password reset. We can help.

It isn't exactly clear what you need help with, but if you didn't request a password reset you should not respond to the request, and do not provide any codes to anyone. Doing so will give control of your account to a third-party and put your devices and personal information at risk, and could also lock you out of the account.

If you have already shared any information with a third-party, you should take these steps immediately If you think your Apple ID has been compromised.

If you need further help, yyou can connect with Apple directly using either http://getsupport.apple.com or if you're in a region without direct support options, you can also Contact Apple for support and service.

Hope that helps.

Take care.