unexpected apple music charge

I was charged APPLE MUSIC 5£ without make any subscription, I'm furious

Posted on Apr 4, 2023 9:04 AM

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Question marked as Top-ranking reply

Posted on Apr 7, 2023 12:40 PM

Hey LukaRossi,


Welcome to Apple Support Communities. The information below may help.


We see you reviewed a great article: Request a refund for apps or content that you bought from Apple. The article provides details on how to request a refund, and also cancel the subscription. The link to cancel a subscription is in step 4 of the article.


Do you have multiple Apple IDs that the payment method could be the same? If so, the charge may be coming from a different Apple ID/device. We recommend using the Report a Problem link in the article above to check other Apple IDs and see if the purchase was associated with a different Apple ID.


Take care.

2 replies
Question marked as Top-ranking reply

Apr 7, 2023 12:40 PM in response to LukaRossi

Hey LukaRossi,


Welcome to Apple Support Communities. The information below may help.


We see you reviewed a great article: Request a refund for apps or content that you bought from Apple. The article provides details on how to request a refund, and also cancel the subscription. The link to cancel a subscription is in step 4 of the article.


Do you have multiple Apple IDs that the payment method could be the same? If so, the charge may be coming from a different Apple ID/device. We recommend using the Report a Problem link in the article above to check other Apple IDs and see if the purchase was associated with a different Apple ID.


Take care.

Apr 7, 2023 6:01 PM in response to mingoslkd

Yes I checked the other account that I’m not using since October, and checked payment history, I payed in total 30£ and I’m sure I never subscribed with APPLE MUSIC because I use only YouTube premium ( the best ).

From Apple is a sneaky behaviour towards customer, obviously I’ll never buy again any Apple products. Very tired

well done

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unexpected apple music charge

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