How can I stop Apple TV from buffering?

I have a similar issue and it just started last week. Certain Apple TV+ series will stream without a problem but others, ones that I’ve watched in the past without a problem, will first lose audio as I’m watching an episode and then it will stop all together. I get a message on the screen that says there was a problem loading the video and to check my Internet connection. I have good coverage in my house because I use an extender. Also, my house is small to begin with so the router is only about 30 feet away. Again, this problem just started a week ago and I’ve been using Apple TV+ since January.

I did get someone from Apple to help me troubleshoot. We went through all the steps that I had already tried myself: unplugging everything, checking for updates, logging in and out of the app… and when nothing made a difference she blamed it on my TV.

I have a similar issue and it just started last week. Certain Apple TV+ series will stream without a problem but others, ones that I’ve watched in the past without a problem, will first lose audio as I’m watching an episode and then it will stop all together. I get a message on the screen that says there was a problem loading the video and to check my Internet connection. I have good coverage in my house because I use an extender. Also, my house is small to begin with so the router is only about 30 feet away. Again, this problem just started a week ago and I’ve been using Apple TV+ since January. (Just FYI: I can stream all shows without a problem using the Apple TV+ app on my iPhone, I have an LG TV, and all my other streaming apps work just fine).

Having the same issue, it’s getting pretty unbearable. No issue with any other app and they are able to support high video quality. My tv is about 4 inches from my 500 mbs router. Constant buffering on the apple tv app. Makes good shows unenjoyable.

Same problem here. Very disappointing. Unfortunately, I’ll need to unsubscribe if App buffering problems go unaddressed. I’ve been waiting it out, but no resolution so far. I’m paying for something I can’t use, which is ridiculous.

Same issue. It’s an Apple TV problem. I have 1 gig up and down on a stable mesh network. I have encountered buffering recently on Apple TV + only on my 1st Gen Apple TV 4K. Same issue wired and wireless.

[Edited by Moderator]

Of all my streaming devices, MacBook included, the Apple TV is the only Apple device having issues with buffering.

It is not a streaming issue.

You can however reduce the resolution from 4k to a lower resolution by going in to settings.

How does anyone use a Analog device(MoDem) on a Digital Network? Answer: Digital Networks

use a Network Interface Device

because Digital Signal cannot be

decoded on a Analog Device.

ISP's are 'dumbing down Customer

Language' instead of correctly

describing how their Network

transmits data.

This is ridiculous! WTH is going on with Apple TV ? Every time we watch something it buffers… sooo annoying! We have multiple streaming platforms and this is THE ONLY ONE THAT BUFFERS!!! Has nothing to do with our modem/ internet/mesh whatever u techies have posted! It’s only Apple TV!

Just to say, I am having the same problem, and it is incredibly annoying. I thought it might be my TV or my lack of tech savvy, but I see that people with other TV and more savvy are having the same issue, which saves me from further racking my brains. Shame because the programming is good.

I use a PS5 to watch Apple TV. Within the past couple of months, same issues everyone is describing here. Constant buffering, feed on live sports cuts out...it's becoming unwatchable. I have 500 mb download speeds and zero issues with any other streaming service.

Despite what the first reply says, the TV app on a physical Apple TV and the Apple TV app on other devices absolutely will drop to a lower bitrate in an attempt to maintain playback without buffering.

And like others, I have noticed in the last few days that any show streamed through the TV app (and coincidentally any download from the App Store) is agonizingly slow and it is definitely not a bandwidth issue because other streaming apps on the same device work just fine even with 4K HDR content. And a speed test app properly shows my connection speed maxing out at 1Gbps (I have a 2.5Gbps service, the Apple TV only supports up to 1 though). I have also tried plugging in an Ethernet cable with no difference made.

This issue is only limited to Apple services. My ISP says they're not throttling connections to Apple services, so whatever is going on the last few weeks seems to be on Apple's end.

I believe Ookla Speed Test, and other 'so called' Speed Tests, are a misdirection effort by the ISP's.

Many questions & remarks about

'Internet Speed' do not mention the

facts of ISP's actual 'delivery of signal'.

We customers do not pay for 'speed'; we pay for 'Bandwidth' also

known as 'Throughput'. We pay for

enough 'Bandwidth' to support our

desired Viewing, Browsing, email,

messaging, and 'Large File Sharing'

needs.

FibreOptic 'Speed' is 'One Speed' on the Trunk Cable from the ISP Front

End Origin of Service to our local town Hub. That Hub delivers 'paid for' Bandwidth to our local Neighborhood 'FTTN', AerialTerminal or Curb Pedestal 'FTTC', and in new

neighborhoods 'FTTH' ending,

typically, at a in-Home Fibre Optic

Terminal or on a Outdoor Wall.

It's up to each customer to decide

their level of Bandwidth.

That job can be difficult depending on how the Customer manages the 'Router, HDMI & Ethernet Cables, & Settings for all that equipment.

That's why 'ISP Routers' are the best choice for any ISP Customer.

That Trunk Cable serves millions of Customers including Business Customers who may require Giga,

Nano or Terra bit Bandwidth.

Residential Customers MAY require

such higher Bandwidth when using online Gaming, 2160p UHD TV, or multiple TV's, Game Module's,

Cellphone Data and/or Frequent and

Long Cellphone conversations all at the same time.

Tweaking Router, Ethernet Cables &

WiFi, Streaming Devices such as

Apple TV 4K, and Bluetooth needs,

is straightforward, only, when the

Customer follows ALL Setup AND

Settings directions. Yeah I know; it

ain't Grandpa's TV anymore.

My advice is to make Internet Use

as Simple as We Can, experimenting

can be a real drag.

THE BEST Setup for Residential Customers happens when WE HAVE ALL OUR NEEDS COVERED BY A VISITING TECH WHO CONFIRMS

HOW WE INTEND TO USE THEIR

SERVICE CONNECTION.

Shoya23 - I'm with 'all' of you who are experiencing Apple TV Buffering

since Apple incorporated Apple TV plus in the Apple TV Streaming unit.

I turn off every Apple TV setting I can AND OffLoad all other apps to be sure they don't contribute as Bandwidth Vampires while keeping one app active. Some of my Home

efforts have 'reduced occurrence' of

buffering; bit it still happens.

I believe Apple's inclusion of their

'Apple TV plus' in the Apple TV Operating System has 'gummed up'

the Apple TV device streaming

bandwidth.

My 50mbps ISP Service has delivered outstanding connectivity

for 8 years, now over their FTTC connection.

I'm a retired Communications Tech.

I've verified my Home Network cabling and Ethernet Ports with my Klein Test kit. I've had my ISP Remote test their NIC unit twice.

Unless Apple, at least, responds to

our buffering concerns I believe our

only choice is to buy our service

elsewhere.

Could it be a bandwidth issue but on Apples side. Like I've experienced buffering issue with content that seems to be be the popular kind. Like Invasion, Foundation, etc. For example if I watch Foundation a day after it's released date or a few hours the buffering is much more constant than if I wait a few days. As everyone here, buffering issues. Router is a few feet away. No other issues with other streamers. They are a smaller stream service in comparison so perhaps their servers get clogged up which leads to buffering issues. Just throwing an idea out there.