after IOS 16.2 for iPhone: Timestamps are not being deleted for Manually deleted messages.

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Level 1

43 points

after IOS 16.2 for iPhone: Timestamps are not being deleted for Manually deleted messages.

Since i updated my phone from 16.2, I have noticed that message conversations now keep the time stamp of the deleted messages even after I permanently delete them manually. This was not the case on previous iOS 16 version nor is it the case on current iPad iOS version. Any thoughts… and just would like this fixed back to appropriate time stamp of last non deleted message in a given message conversation.

To reiterate, the respective timestamps for individual messages, are not being deleted when the message is deleted manually. This causes that conversation to remain at the top of the message list, when in fact it should move down below other conversations with more recent timestamps !

Posted on Apr 4, 2023 11:00 AM

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Answer 1

Sophie628 Author

Level 1

43 points

Apr 7, 2023 4:37 PM in response to bailier

This is definitely NOT expected behavior … This issue arose after

IOS 16.2, when this “behavior” started to occur. Prior to the updates after 16.2, the timestamps

for the respective individual messages within a thread would be deleted, when that message was deleted manually. This would allow

the conversations within the App to correctly align themselves, based on

the latest timestamp for the most current message. Instead of just writing this off as “expected behavior “, engineering needs to actually investigate this to see why it was functioning properly in 16.2, and then got “broke” in subsequent updates. The bottom line is, the respective time stamps are NOT being deleted for their respective messages, when those messages are manually deleted. I can’t put it much simpler than that.

Look at the code in 16.2 and see what changed ….

I can delete all the messages in a thread, without deleting the conversation, and that conversation will remain at the top of all the conversations. That’s just wrong.

As in Unexpected Behavior !!!

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Answer 2

jasonb b

Level 1

53 points

Mar 26, 2024 12:10 PM in response to Sophie628

The only way to get things like this fixed it to submit feedback to apple. Engineers don't read these forums, you must fill out the FORM here: Feedback - iPhone - Apple

Timestamps for manually deleted messages are STILL NOT being deleted, which causes the

conversations to remain out of their correct chronological order...

Again, fill this out: Feedback - iPhone - Apple

Has anyone found any other way to delete timestamp? What about restarting?

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Answer 3

Catnip_

Level 1

9 points

May 19, 2023 12:57 PM in response to bailier

This is not an expected behavior for the user. When we erase a text message, in the message list we need the see the timestamp of the last message remanning in the conversation and not the timestamp of the erased message. Can you please listen to the users on this one? A lot of users complaining about this, this behavior have changed in 16.2 and it is super annoying.

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Answer 4

Mar 10, 2024 6:58 PM in response to Blackeye93

They have a feedback section and seemingly my requests go unanswered as well. Apple

com/feedback

send and resend and resend till they get your point!

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Answer 5

Apr 6, 2024 2:04 PM in response to Sophie628

Is everyone in here complaining to Apple? This forum doesn’t get it there. Apple suggests you go to Apple.com/feedback

I go and complain every week!

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Answer 6

bailier

Community Specialist

Apr 7, 2023 2:07 PM in response to Sophie628

Hi Sophie628,

It looks like this is expected behavior when deleting a message within a message thread. If you'd like to provide your thoughts for this feature, Apple is always looking for ways to enhance the experience that you have with your device. You can follow this link to submit feedback: Product Feedback - Apple

Take care.

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Answer 7

Jul 15, 2023 10:05 AM in response to Sophie628

APPLE…FIX THIS PROBLEM! Why would anyone want a ghost stamp that doesn’t reflect the last visible text?? WHY did your programmers change this? It was working perfectly before. My guess, some young inexperienced coder out of college made the change thinking they know better than everyone else when they DONT!!

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Answer 8

Sophie628 Author

Level 1

43 points

Jul 15, 2023 3:05 PM in response to dewain272

I cannot reiterate enough, the support I have for the previous entry regarding this long, outstanding

issue... We all have submitted these valid complaints, and yet, they still fall on the deaf ears of Apple.

I don't know how much clearer that we can describe this exact failure of a previous update, and

that we don't even get the courtesy of an acknowledgement ...

Why is is so difficult to understand, that the related timestamps of the messages that we are manually

deleting, are NOT getting deleted, along with that message...

It's so obvious of an issue, and yet they try to pass it off as " expected behavior" ..

Maybe if they actually look at it, they won't be so quick to use that generic "copout" !!

C'mon Apple..

Can't you at least look at this for what it's worth, and see that it's a valid error, and probably an easy fix ??

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Answer 9

Catnip_

Level 1

9 points

May 19, 2023 12:58 PM in response to Sophie628

i agree, this is annoying and Apple doesn’t care.

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Answer 10

Erica_05

Level 1

10 points

Nov 6, 2023 2:29 PM in response to Sophie628

Wondering if this issue has been actioned at all or if it remains unresolved. This hiccup is beyond annoying and needs to be resolved.

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Answer 11

Newt345

Level 1

15 points

Apr 7, 2024 4:59 AM in response to Sophie628

iOS 17.5 and still no change. I hope everyone else has been sending Apple feedback.

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Answer 12

vashti66

Level 1

15 points

Nov 19, 2023 8:12 AM in response to Sophie628

still a problem with IOS 17.1 for iPhone: Timestamps are not being deleted for Manually deleted messages.

Please can we get this resolved the there are no more ghost messages for already deleted text.

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Answer 13

Sophie628 Author

Level 1

43 points

Dec 15, 2023 9:34 AM in response to Sophie628

It's now going on almost a year now, that this issue has not even been addressed, or even acknowledged !

Even after another major Update, 17.1, this problem still exists...

Timestamps for manually deleted messages are STILL NOT being deleted, which causes the

conversations to remain out of their correct chronological order...

Why is this simple fix not being implemented, after so many users have complained ?

Can Apple please at least acknowledge this issue ?

Thank You !!

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Answer 14

Jan 1, 2024 8:14 AM in response to Sophie628

I’m in an abusive relationship and this caused me to get beat up. I was trying to delete info between people but not an entire thread because he would know. Apple please fix this asap. This is ruining peoples lives😭

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Answer 15

Jan 2, 2024 5:06 PM in response to Sophie628

I’m in an abusive relationship and this caused me to get beat up. I was trying to delete info between people but not an entire thread because he would know. Apple please fix this asap. This is ruining peoples lives😭

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after IOS 16.2 for iPhone: Timestamps are not being deleted for Manually deleted messages.

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