how do unfreeze your phone

my phone is frozen and not going off the lock screen and also i’ve tried to power shut it down and it wouldn’t work


iPhone 13

Posted on Apr 4, 2023 1:33 PM

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Question marked as Top-ranking reply

Posted on Apr 4, 2023 1:42 PM

Hi there Kaci-may192 - have you attempted a Force Restart on your device? Please see outlined instructions below:


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


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how do unfreeze your phone

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