camera

i just bought my iphone 14 pro max, and the camera when i face myself zooms in when it’s vertical and zooms out when it’s horizontal, how can i get rid of that i can’t find it on settings

iPhone 14 Pro Max

Posted on Apr 4, 2023 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2023 8:15 AM

Hey carriechann,


Does this happen with the built-in Camera app or another app? Have you tested third-party camera apps as well? If yes, what were the results?


If you haven't yet, try restarting your device to see if it helps: Restart your iPhone


If you continue to experience the same issue, try the following steps below:




Also, let's double check your Accessibility settings by going to Settings > Accessibility > Zoom. Make sure this option is disabled.


Let us know how it goes!


Best regards.


3 replies
Question marked as Top-ranking reply

Apr 8, 2023 8:15 AM in response to carriechann

Hey carriechann,


Does this happen with the built-in Camera app or another app? Have you tested third-party camera apps as well? If yes, what were the results?


If you haven't yet, try restarting your device to see if it helps: Restart your iPhone


If you continue to experience the same issue, try the following steps below:




Also, let's double check your Accessibility settings by going to Settings > Accessibility > Zoom. Make sure this option is disabled.


Let us know how it goes!


Best regards.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.