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Level 1

4 points

MacBook Pro (2018) Camera stopped working

Whenever I start a app that uses the video camera (e.g. QuickTime, FaceTime, Photo Booth) the app shows a black screen where the video should appear. On startup of the app, the light indicator of the camera turns on for a few seconds (although no video seems to be captured).

I already tried everything outlined here:

If the built-in camera isn’t working on your Mac - Apple Support

Any advice on how to fix this?

Thanks and Best

MacBook Pro 13″, macOS 13.3

Posted on Apr 5, 2023 5:27 AM

Best reply

HWTech

Level 9

56,384 points

Posted on Apr 6, 2023 8:14 PM

Sounds like a hardware failure. Have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.

Edit: Make sure the camera is not physically covered/blocked.

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MacBook Pro (2018) Camera stopped working

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