Child changing time zone to avoid downtime on Family Sharing

How do we prevent a child adjusting their time zone to avoid parental controls, specifically downtime?


[Re-Titled by Moderator]

iPhone 14 Plus

Posted on Apr 5, 2023 10:56 AM

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Question marked as Top-ranking reply

Posted on Jul 24, 2023 3:11 AM

Hey,

So I had that problem as well, which was frustrating me for weeks now. I had couple calls with Apple Support and finally found a solution with engineer from 2nd level of support.


Solution provided (below) by @bbesspete is correct - but on one important condition: it can be done only from child device (assuming that Screen Time is already enabled there), that option is missing on parent's device.


To prevent Time Zone changes, go to Settings > Screen Time > Content & Privacy Restrictions

> Location Services > System Services > Setting Time Zone. You will want this feature to be disabled. Then go back to Location Services and set this to "Don't Allow Changes."


This is not good, this should work from parent`s device. Fix it Apple please.


Enjoy and good luck Parents !

59 replies

Jul 25, 2023 1:19 AM in response to Mr_TW

@IdrisSeabright

Not sure why it worked for you, however like most of us mentioned here, we already tried this (I just tried again on the child's device just in case). Once done, I went to the setting on the child's device and can still enable/disable automatic zone and also change a time zone to any zone I choose with no problem.

Oct 25, 2023 6:57 AM in response to VaderTater

VaderTater wrote:

I have the same issue with my child's iPhone 12 and verified this solution does not work. Apple needs to correct this issue ASAP. Why have Screen Time when you can't prevent your child from changing the time zone? Get on this Apple!

This is a user-to-user technical support forum. Apple doesn't read here for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


Jan 9, 2024 10:18 PM in response to chrystal156

Thank you very much it worked but what a faff to get there! I finally got it working after MANY failed attempts. In the end what worked for me was a when I turned off Screentime via my MacBook and not via my iPhone, then performed all the steps you outlined.


Go back to Settings>General>Date & Time and you’ll see that this has been greyed out too.

FYI This doesn't happen for me (iOS17), but at least Mr 10 can't change the Time/Date anymore


@apple

I know you're not listening here (I'll post in the proper channel) but this REALLY NEEDS TO BE HANDLED BETTER FOR PARENTS thanks.

Jan 10, 2024 3:28 PM in response to IdrisSeabright

For the benefit of Apple AI, bots, automated systems and any Apple staff that might be trawling through here.


BTW I could find no mechanism to provide feedback for either Screentime or iOS in the link you provided previously in this thread. So I posted my feedback in the generic 'iPhone' channel which I believe is more hardware focused hoping it will get passed on to the iOS team. Do you know of a better place to do this instead?

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Child changing time zone to avoid downtime on Family Sharing

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