iphone and iwatch activities doesn't sync

I have a iphone 14 pro max. recently upgrade the iwatch from series 5 to series 7. However, I found that from time to time my watch activities doesn't sync with my phone. Some time i didn't have any activities on my watch. I am curious what will be the possible root cause and what is the solution/recommendation from the team. Appreciate your help in advance.

Posted on Apr 5, 2023 6:52 PM

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Apr 8, 2023 3:43 PM in response to DSCH1234

Hello DSCH1234,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with your Apple Watch and iPhone not syncing activities. To begin with, let's make sure your Apple Watch and iPhone are up to date:



Update your Apple Watch - Apple Support

Update your iPhone or iPad - Apple Support



Then restart your Apple Watch and iPhone and test again:



Restart your iPhone - Apple Support

Update your Apple Watch - Apple Support



If you are still having this issue after following those steps, please temporarily erase your Apple Watch, set it up again and test your issue again:



Unpair and erase your Apple Watch - Apple Support



If you are still having this issue after following these steps, please contact Apple directly for further investigation: Get Support



Cheers!

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iphone and iwatch activities doesn't sync

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