Keyboard marks on Macbook Pro M1 14" screen

tavares2021 wrote:

How can a microfiber cloth, that’s is just as soft as toilet paper, crack/damage the screen?

When the object takes up more space than exists when the lid is closed, something is bound to give. The glass & LCD Panel are the items which "give" and break. Many microfiber cloths are not that thin, plus if it kinks or doubles up, then it suddenly is taking up twice the thickness. Just simple physics.

Plus I thought of something else while replying to another similar thread: Even if the item is thin enough to fit in the very narrow gap with the lid closed, that item may be able to press against the keys or even the trackpad causing the laptop to wake/power on. With recent Macs, pressing any key or even the Trackpad will cause the laptop to wake or power on. There is currently no way to disable this dreadful "feature". This may cause the laptop to overheat & drain the battery while traveling leaving the user with a laptop that cannot be used without a power adapter connected until the battery is recharged.

Why do people want to risk a $1,000 repair of an already expensive laptop?

When carrying the laptop do not hold it in such a way as to press the display/lid into the keyboard. The same goes for carrying the laptop in a laptop bag. Do not put any other items into the bag with the laptop so nothing gets pressed against the display. I have both an M1 2020 and M2 2023 laptop and so far have not had any keyboard marks on either of my laptop's display. In fact I only see the issue with just a small number of my organization's thousands of Apple laptops.

If the keyboard impression on the screen is really a wide spread issue, then I suggest users contact Apple corporate directly to let them know your displeasure. You can also provide Apple with product feedback here although it is hard to say whether Apple does anything with the feedback.