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Apple TV HD 4th generagation not restarting

i'm not able to restart my device , i just got white blinking light rapidly.


I have try pushing menu and minus for 6 seconds and then release but same result .

I see apple logo and then black screen,


Can you help me with that issue


Thank you


Louis-Philippe

Posted on Apr 7, 2023 7:28 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2023 8:23 AM

A flashing status light indicated a problem in starting up properly. First try a cold restart from unplugging from power temporarily, in case the device can overcome the issue by itself.

If the issue persists, then the system software will have to be reinstalled. User of the Apple TV HD (4th generation) can do this themselves, by connecting it to a computer. See the procedure here: Restore your Apple TV - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 7, 2023 8:23 AM in response to louis-philippe96

A flashing status light indicated a problem in starting up properly. First try a cold restart from unplugging from power temporarily, in case the device can overcome the issue by itself.

If the issue persists, then the system software will have to be reinstalled. User of the Apple TV HD (4th generation) can do this themselves, by connecting it to a computer. See the procedure here: Restore your Apple TV - Apple Support

Apple TV HD 4th generagation not restarting

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