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We didn’t show directions is not available my phone

iPhone XS Max, iOS 16

Posted on Apr 7, 2023 8:41 AM

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Question marked as Top-ranking reply

Posted on Apr 10, 2023 9:46 AM

Hey there and welcome to Apple Support Communities Noushadummer,


We can certainly understand your concern and can help provide some insight.


We recommend checking out these steps for more information on troubleshooting Maps.


" If Maps isn't working on your Apple device

Can’t find your location on Maps? Do you see the wrong results in Maps on your iPhone, iPad, iPod touch, or Mac? Learn what to do.


If you're a business owner and want to correct the information about one of your locations in Maps, sign in to Places on Maps.

If you can't find your current location on your iPhone, iPad, or iPod touch

  • Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy, then tap Location Services. Make sure Location Services is on, and make sure Maps is set to While Using the App or Widgets.
  • Set the date, time, and time zone correctly on your device. In the Settings app, tap General, then tap Date & Time. If possible, turn on Set Automatically.
  • Turn on cellular data or Wi-Fi so that you have an active connection. In the Settings app, tap Wi-Fi or Cellular, then select a network or cellular plan.

Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. If you still can't find your current location in Maps, close the Maps app and reopen it. You can also try to restart your iPhoneiPad, or iPod touch.

Learn more about Location Services on your iPhone, iPad, or iPod touch. "


For additional information, check out this link: If Maps isn't working on your Apple device - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!


1 reply
Question marked as Top-ranking reply

Apr 10, 2023 9:46 AM in response to Noushadummer

Hey there and welcome to Apple Support Communities Noushadummer,


We can certainly understand your concern and can help provide some insight.


We recommend checking out these steps for more information on troubleshooting Maps.


" If Maps isn't working on your Apple device

Can’t find your location on Maps? Do you see the wrong results in Maps on your iPhone, iPad, iPod touch, or Mac? Learn what to do.


If you're a business owner and want to correct the information about one of your locations in Maps, sign in to Places on Maps.

If you can't find your current location on your iPhone, iPad, or iPod touch

  • Turn on Location Services and Location Access for Maps. In the Settings app, tap Privacy, then tap Location Services. Make sure Location Services is on, and make sure Maps is set to While Using the App or Widgets.
  • Set the date, time, and time zone correctly on your device. In the Settings app, tap General, then tap Date & Time. If possible, turn on Set Automatically.
  • Turn on cellular data or Wi-Fi so that you have an active connection. In the Settings app, tap Wi-Fi or Cellular, then select a network or cellular plan.

Location Services uses GPS, Bluetooth, crowd-sourced Wi-Fi hotspots, and cellular towers to determine your location. If you still can't find your current location in Maps, close the Maps app and reopen it. You can also try to restart your iPhoneiPad, or iPod touch.

Learn more about Location Services on your iPhone, iPad, or iPod touch. "


For additional information, check out this link: If Maps isn't working on your Apple device - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!


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