I recently bought my first MacBook laptop, M2 Air, and the Plugable UD-3900Z docking station seemed like it would work. The dock works for USB connections, but neither HDMI port works with my LG monitor. Is there a setting that I should check or some compatibility issue that I missed?
MacBook Air, macOS 13.3
I just reconnected the HDMI cable again and this time it worked... with one major issue remaining. I cannot control the night setting which I use continuously all day. Every time I set the temperature to warmest possible, all the way to the right, it goes back all the way to the left. I cannot work with that setting due to sensitivity to the brightness.
The other thing I found is an error message in the DisplayLink app, even after the monitor was working, that says:
"Please allow your DisplayLink device to connect to this Mac".
"After connecting accessory to this Mac via USB, a system prompt will appear. Please click "Allow" to ensure the device is working properly."
I have not seen a system prompt.
Hi,
Just wonder if you don't install the driver of DockStation to your MacBook Air.
Yes, I did download and install the DisplayLink Manager App Version 1.8.1 for macOS 11, 12, and 13.
Plugable UD-3900Z docking station not connecting LG monitor & MacBook M2 Air
