The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

rashgene Author

Level 1

4 points

My AirPods Pro keeps popping up on my screen making my phone unusable.

My AirPods Pro window keeps popping up making my iphone unusable. How do I disable this feature?

Posted on Apr 8, 2023 4:36 AM

Top-ranking reply

justinb2603

Community Specialist

Posted on Apr 10, 2023 12:53 PM

Hello rashgene,

Thanks for choosing the Apple Support Communities. We see your AirPods connection keeps popping up on your iPhone. When you open the lid to your AirPods case, this is expected to happen. If you are not opening the lid, try these steps to see if they help.

Clean your AirPods - How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Make sure your iPhone is fully up to date - Update your iPhone or iPad - Apple Support
Reset your AirPods and set them back up - How to reset your AirPods and AirPods Pro - Apple Support

Each of these steps has the potential to resolve the issue.

We hope this helps.

Cheers!

View in context

My AirPods Pro keeps popping up on my screen making my phone unusable.

Similar questions