good evening I bought a 64 gb iphone 12 which has a problem when I use applications that require gps and data the phone goes into network search and there is no connection thank you very much good evening
[Re-Titled by Moderator]
Greetings gianluca191,
If you're having issues connecting to a network on your iPhone, you'll find the best steps to take here: If you see No Service, Searching, or SOS on your iPhone or iPad
If the issue continues, consider offering more details to help the community guide you to a resolution.
We hope this helps!
Sincerely.
gianluca ~ What version of iOS is it running?...
Settings > General > About > iOS Version
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health
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gianluca ~ To be clearer, this icon is the Settings app:
...Tap it to open Settings app. Then scroll down to Battery and tap it. Then tap Battery Health & Charging and tell us what the Maximum Capacity % is. If its value is only "––", let us know that.
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gianluca ~ And, again, what's the Maximum Capacity % here?...
Settings > Battery > Battery Health & Charging
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good evening, thanks for the reply, the problem only exists on the iphone 12 now with the same sim i'm using an xs 64 gb and it works perfectly the problem only happens when the two antennas work at the same time for example navigation maps or apps that request the position .. when the gps antenna is blue the icon immediately the antenna goes to zero and loses both the internet and the network signal thank you very much good evening
gianluca ~ 92% is good (assuming it's a genuine iPhone battery.) ...Check if the battery has been replaced here:
Settings > General > About
...Does it say anything about the battery?
iPhone parts and service history - Apple Support
...Found by searching Apple's Knowledge Base.
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thanks a lot for your interest then the software version is 16.4.1
good evening exactly when the two antennas (network and gps) work together the phone loses the network and the internet .Thank you so much, have a good evening
good morning the battery capacity is 92%
good evening, now i formatted it and i'm sending it to be repaired, let's hope everything comes back ok, it's my fourth iphone and it's the first time this happens to me
iPhone says no connection
