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Apple Watch

Hello, during workout activity my Apple Watch doesn’t count calories and activity time. What should I do? I restarted it and it’s still doesn’t work.

Apple Watch Series 6, watchOS 9

Posted on Apr 10, 2023 6:22 AM

Best reply

javaliga

Level 10

119,427 points

Posted on Apr 10, 2023 10:05 AM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

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