Hello, I have been surfing through menu options without success. My warranty expires in January 2024 (from About this Mac) but I didn't acquire the Macbook Pro until April 4th 2023 and it is my understanding that the warranty is a year and there is an option to extend for a price. I was hoping to reach Apple but there doesn't appear to be a menu option. Please advise. Thanks
MacBook Pro 13″
I don't know the reason for the apparently wrong warranty date. You can use the following for methods to contact Apple support: Contact - Official Apple Support
There is no option to extend the limited warranty. If you purchase AppleCare within 60 days of purchase of the MacBook Pro, there is an option to extend that when it expires. See: AppleCare Products - Mac - Apple and Extend your AppleCare+ coverage - Apple Support
I don't know the reason for the apparently wrong warranty date. You can use the following for methods to contact Apple support: Contact - Official Apple Support
There is no option to extend the limited warranty. If you purchase AppleCare within 60 days of purchase of the MacBook Pro, there is an option to extend that when it expires. See: AppleCare Products - Mac - Apple and Extend your AppleCare+ coverage - Apple Support
Try visiting the following website: Check Your Service and Support Coverage - Apple Support
Enter your MacBook Pro's serial number, there may be an option to update your purchase day.
If that doesn't work and you have an iOS device, download the Apple Support app, tap on your MacBook Pro from the list of your devices and then tap "Device Details". If you don't find an option to update your purchase date these as well, contact Apple Support.
In that case, you can contact the UK phone number or get support though chat from the following website: https://getsupport.apple.com/
Apple Contact Center (Phone/Chat) in the UK is open Monday–Friday 08:00–20:00 and Saturday–Sunday 09:00–18:00.
You can find your regions Apple contact number from the following page: Contact Apple for support and service - Apple Support
You are welcome, when the lines open tomorrow, you will see a "Chat" option on that website.
There might also be an option to schedule a call back from an AppleCare Specialist.
Thanks. GetSupport takes me to a bring Apple in for repair picture. I'm skeptical of calling the UK as it is 3,500 miles away and the computer was special ordered from the US. Last time I called the US number the call was blocked.
Sorry but I just tried the link "Contact - Official Apple Support" and I see just a picture saying bring apple in for repair so I'm no closer to getting someone to check my warranty discrepancy.
Here are the results from me checking Check Your Service and Support Coverage - Apple Support. I can't get Apple Support
Thanks I live in Bermuda. No telephone number given, only Brazil (Portuguese) and Mexico (Spanish). I Speak English and a little French.
Warranty on new Macbook Pro appears to be incorrect
